These Guidelines apply wherever you interact through an available ECJOY feature, including private character descriptions, avatar uploads through an available authorized feature, prompts and conversations, and any separately enabled public surface. They do not themselves enable publication, uploading, remixing or creator-monetization capabilities beyond the features ECJOY has authorized. Private characters and chats remain private unless an authorized sharing feature is deliberately used.
10.1 Create within the official-character license
Use official characters and presets only through the features and personal, non-commercial license in the Terms. Text-based private character creation is not subject to a character-count limit. You may not claim ownership of official characters, impersonate ECJOY or export assets for a competing service. Where available, you may upload an account-owned private-character avatar under the Terms and these Guidelines; this does not allow uploading or selecting reference images for generation. Any account profile picture you add must follow these Guidelines and may not depict another person without permission or contain any sexual content. Private-character avatars remain subject to the applicable Guidelines, including the prohibitions on minors, real-person sexualization and NCII.
10.2 Respect, consent, and privacy
- Treat other people with respect; no threats, harassment, stalking, hate, sexual harassment, or targeted humiliation.
- Do not post or share another person’s private information, private messages, face, voice, or likeness without lawful authority and appropriate consent.
- Do not create or share real-person sexual deepfakes, nudification, NCII, or impersonation.
- Do not manipulate another person into payments, credentials, off-platform contact, or unsafe behavior.
10.3 Adult content
Adult content is for adults only and must comply with these Terms, our content rules and applicable law. Do not distribute restricted content to minors or use the service to create unlawful content.
10.4 Quality and platform integrity
No spam, stolen work, deceptive metadata, fake engagement, coordinated manipulation, malware, scams, unauthorized ads, or circumvention of moderation, age checks or location checks. Give attribution where a license requires it. Do not file false reports.
10.5 Commercial transparency and emotional safety
Users may not imitate ECJOY checkout controls, insert deceptive purchase buttons, solicit payments through a fictional character, or claim that buying content creates a real relationship. Do not use threats of self-harm, abandonment, suffering, exposure, or loss of affection to pressure anyone into paying, sharing credentials, sending intimate material, or moving off-platform. Sponsored or affiliate content must be clearly disclosed and must comply with the Affiliate Terms.
10.6 Look after yourself
ECJOY characters are AI and are for entertainment. They are not a substitute for human relationships or professional help. If you are struggling or thinking about self-harm, please use the crisis lines in our Safety & Crisis Protocol.
10.7 Moderation and consequences
ECJOY may restrict, label or remove content, limit features or close accounts proportionately to severity, history, evidence and legal obligations. Private status does not exempt prohibited content from safety review. Financial reversals follow the relevant order or reward source; this is not authority to confiscate unrelated purchased Coins. Severe child-safety, NCII, exploitation, security or fraud violations may require immediate action and reporting.
Use the existing support ticket or [email protected] to seek review of an eligible action within 14 days. Restoration is not guaranteed, but statutory rights are not shortened by this internal window. A safety or legal evidence copy may need to be preserved even after content is removed from user access.
10.8 Reporting
Use the report control associated with the content whenever possible so we receive its unique ID. Safety reports: [email protected]. Copyright reports: see the DMCA Policy.