ECJOY respects intellectual property rights and responds to notices of alleged copyright infringement under the US Digital Millennium Copyright Act, 17 U.S.C. Section 512 (“DMCA”). Trademark, privacy, likeness and safety complaints should use the Content Removal and Nonconsensual Intimate Imagery Policy instead.
7.1 Copyright notices
Send notices of claimed copyright infringement to:
- Recipient: Copyright Notices, Tamim International Trading Limited
- Service provider: Tamim International Trading Limited (operator of ecjoy.ai)
- Postal address: Room 106, 2/F, Eton Tower, 8 Hysan Avenue, Causeway Bay, Hong Kong
- Telephone: +44 73 5424 5402
- Email: [email protected] (subject line “Copyright Notice” or “DMCA Counter-Notice”)
7.2 Copyright notice requirements
A notice must be in writing and include:
- the physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf;
- identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered;
- identification of the material claimed to be infringing and information reasonably sufficient for ECJOY to locate it, such as a URL or content ID;
- your name, mailing address, telephone number, and email address;
- a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.
Send the notice to the contact above. We act expeditiously on notices that substantially comply with these requirements and may contact you if information is missing. Relevant notice details, including your name and contact details, may be provided to the affected party where needed for the statutory process; do not include unrelated personal or confidential information.
7.3 Response and counter-notice
We may remove or disable access to identified material, notify the affected user, preserve records, and take appropriate repeat-infringer action. A user who believes material was removed by mistake or misidentification may submit a counter-notice to the contact above containing:
- the user’s physical or electronic signature;
- identification of the removed material and the location where it appeared before removal;
- a statement under penalty of perjury that the user has a good-faith belief that the material was removed as a result of mistake or misidentification;
- the user’s name, address, and telephone number; and
- a statement that the user consents to the jurisdiction of the federal district court for the judicial district in which the user’s address is located, or, if the user’s address is outside the United States, for any judicial district in which ECJOY may be found, and that the user will accept service of process from the person who provided the original notice or that person’s agent.
ECJOY promptly forwards a valid counter-notice to the original notifier and informs that party that the material will be restored. Restoration occurs no sooner than 10 and no later than 14 business days after ECJOY receives the valid counter-notice, unless ECJOY first receives notice that the original notifier has filed a court action seeking to restrain the disputed activity. Content may remain unavailable for an independent lawful safety or policy reason; a counter-notice is not permission to restore prohibited content.
7.4 Repeat infringers and technical measures
In appropriate circumstances, ECJOY will terminate the accounts of users who are repeat infringers. We evaluate valid notices, counter-notices, court findings, retractions, patterns, and abuse; there is no automatic promise that a particular number of notices will always determine the result. ECJOY accommodates and does not interfere with standard technical measures used by copyright owners to identify or protect copyrighted works, where applicable.
7.5 Misrepresentation
Under 17 U.S.C. Section 512(f), a person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages. Seek legal advice before submitting a notice or counter-notice if you are uncertain.