ECJOY is an adults-only Service operated by Tamim International Trading Limited. You must be at least 18 years old and at least the legal age of majority where you access the Service. ECJOY is not designed for or directed to minors. Companion chatbots may not be suitable for minors.
4.1 Entry, registration, and age confirmation
Adult eligibility is required before access to adult content or chat, not merely before payment. Everyone must confirm that they are 18 or older before accessing adult content or chat. ECJOY may ask for additional age verification or a repeat check based on applicable law, your location, and risk signals. Where a rule requires a check, you must pass it before using the restricted features. If you refuse, cannot finish, or fail that check, ECJOY may limit that access. The method and the data handling are whatever the verification screen and the Privacy Notice say at the time. Most users are checked once per account.
Your confirmation generally applies to your account across devices. We may ask you to confirm or verify your age again based on applicable law, your location, and risk signals. The details are on our Age Verification page.
A successful payment is not a substitute for the 18+ self-declaration. Where a rule requires an additional check, you must pass it before using the restricted features. If you refuse, cannot finish, or fail, ECJOY may limit that access. You must give accurate information and must not bypass access restrictions or help a minor use the Service. ECJOY may restrict access while reviewing credible underage reports.
4.2 Underage signals and account review
We treat any of the following as an underage signal: a user telling us that they are under 18, a credible report, or a payment dispute stating that a minor made the purchase. When we become aware of an underage signal, we lock adult content and freeze the account while we review it. The account stays locked unless our review concludes that the account holder is an adult. ECJOY may ask for additional age verification or a repeat check based on applicable law, the user's location, and risk signals. If the user refuses, cannot finish, or fails, or we otherwise cannot confirm that the account holder is an adult, ECJOY may limit that access and the account remains closed. The method and the data handling are whatever the verification screen and the Privacy Notice say at the time. Appeals are handled by our support team.
4.3 Parent or guardian reports
Report suspected underage access through an existing support ticket or [email protected]. Nonusers, parents and guardians may email without creating an account. Include only an account identifier and the reason for concern; do not attach intimate media. If additional verification is necessary, support will first explain the required information and an appropriate secure process. Confirmed underage access is restricted and associated data is handled under applicable deletion, preservation and reporting duties.
4.4 Minor-related content
ECJOY prohibits sexualized depictions, roleplay, or exploitation of a minor or age-ambiguous person in fictional, illustrated, generated, altered, or photorealistic content. Official romantic or sexual characters must be clearly adult. Making a character younger, “barely legal,” school-age, childlike, age-regressed, or age-ambiguous is prohibited.
Suspected child sexual exploitation receives urgent review. Where legally required, ECJOY reports apparent violations to NCMEC or the appropriate authority and preserves required evidence with restricted access. Removal from user access and lawful evidence preservation are separate. Do not download, copy or redistribute suspected illegal material; report its location to [email protected].
4.5 Data and legal compliance
ECJOY does not knowingly collect personal information from children under 18. We block and delete confirmed underage use rather than offer a child version. The Privacy Notice explains retention and rights. Reports: [email protected]. Report immediate danger to local law enforcement.