ECJOY is for adults aged 18 or older. This page explains how we ask you to confirm your age, where the Service is offered, and how to ask for a review. ECJOY is operated by Tamim International Trading Limited (Hong Kong company registration no. 80857308). Companion chatbots may not be suitable for minors.
13.1 Confirming you are 18 or older
Everyone who uses ECJOY must be at least 18 and meet any higher minimum age required where they are. Most of ECJOY requires an account. After you sign up or sign in, and before we show you any other content, we ask you to confirm that you are 18 or older. You will see: “ECJOY includes adult conversations and private scenes. Companion chatbots may not be suitable for minors. Confirm you’re 18 or older to continue.” You will also see: “18+ only (or any higher age required where you live). Entertainment only, not medical or psychological care. Where applicable law requires additional age checks, you must complete the required checks before accessing restricted features. Use ECJOY only where adult AI companionship services are lawful for you. Features and payments may be limited by region, law, or payment channel.” You can choose “I’m 18 or older” or “I’m under 18”. If you choose “I’m under 18”, you are signed out and cannot use ECJOY.
Without signing in, you can view only the swipe discovery page with ordinarily clothed covers. Other account features require sign-in. Adult content, including blurred or locked previews of adult images and videos, is not shown until you have confirmed that you are 18 or older.
Confirming that you are 18 or older when you are not is a breach of our Terms.
13.2 Where the Service is offered
Use ECJOY only where adult AI companionship services are lawful for you. Features, content and payment methods may be unavailable or limited by region, applicable law or payment-channel capability. Availability is not guaranteed worldwide.
You must not use a VPN, proxy or other means to misrepresent your location or to access the Service from a region where it is not available.
13.3 Additional and repeat checks
You confirm that you are 18 or older. ECJOY may ask for additional age verification or a repeat check based on applicable law, your location, and risk signals. Where a rule requires a check, you must pass it before using the restricted features. If you refuse, cannot finish, or fail that check, ECJOY may limit that access. The method and the data handling are whatever the verification screen and the Privacy Notice say at the time. Most users are checked once per account.
13.4 What information we keep
When you confirm that you are 18 or older, we keep the time of your confirmation, your country at that time, where we can determine it from your connection, and our policy version, linked to your account. Most users are checked once per account, so you generally do not need to confirm again on each device. We do not use device fingerprinting. See our Privacy Notice for more.
13.5 Underage signals
If we receive an underage signal, such as a credible report, we lock adult content and freeze the account while we review it. The account stays locked unless our review concludes that the account holder is an adult. If you refuse, cannot finish, or fail an additional check, or we cannot confirm that the account holder is an adult, ECJOY may limit that access and the account remains closed. See our Underage Policy.
13.6 Reviews and appeals
If you believe an underage lock was applied to you by mistake, contact us through the in-app Help Center or at [email protected] with your account email and a short description. We aim to send a first human reply within two business days.